Games Terms of Service

Effective Date: [18/06/2025]

Welcome to xpreloads.com. By accessing or using our website and services, including the purchase of virtual game currencies and top-ups, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using this site, you agree that you:

  • Are at least 18 years old or have parental permission

  • Have read, understood, and accepted these Terms

  • Will not misuse the services or engage in fraudulent activity

2. Digital Product Nature

All items sold are digital virtual goods, such as:

  • In-game currency (e.g., Diamonds, UC, CP, Coins)

  • Game credits or direct account top-ups

  • Services delivered through third-party providers like Smile and Moogold

Once a digital item is delivered, it cannot be returned, refunded, or exchanged, unless delivery fails due to our error.

3. Accuracy of Information

When placing an order, you are responsible for:

  • Providing correct Player ID, Server ID, or other game identifiers

  • Double-checking the details before submitting the order

We are not liable for losses resulting from incorrect information.

4. Delivery

Orders are typically processed within minutes, but may take longer during peak hours or due to:

  • Network issues

  • Provider-side delays

  • Game platform downtime

Delivery confirmation is based on provider response logs.

5. Pricing & Payment

All prices are listed in your local currency or USD. We accept payments through:

  • Local gateways

  • Mobile wallets

  • Credit/debit cards

  • Any other provider displayed at checkout

We reserve the right to change prices or modify product availability at any time.

6. Refund Policy

Please refer to our full Refund and Returns Policy (link to the actual page), which states:

  • No refunds for successfully delivered digital goods

  • Refunds are only considered for undelivered orders

  • Any chargeback attempts without communication will lead to a permanent ban

7. Account Termination

We reserve the right to:

  • Suspend or ban any user who abuses the service

  • Refuse service to anyone suspected of fraud, abuse, or policy violations

8. Third-Party Services

We work with third-party platforms such as:

  • Smile and Moogold for processing game top-ups

  • Payment gateways for processing transactions

We are not responsible for any damages caused by third-party errors or outages.

9. Disclaimer of Liability

We are not affiliated with, endorsed by, or an official partner of any game company. All trademarks belong to their respective owners.

By using our service, you acknowledge that:

  • We act as a middleman between you and the game providers

  • We are not responsible for changes made by the game platforms

  • All purchases are made at you