Privacy Policy

Effective Date: [18/06/2025]

Your privacy is important to us. This Privacy Policy explains how xpreloads.com collects, uses, and protects your information when you use our website and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our site:

a. Personal Information

  • Name (if provided)

  • Email address

  • Game Player ID & Server ID

  • Payment method (handled securely via third-party gateways)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Referring website

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Fulfill your orders for virtual top-ups

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and abuse

  • Communicate important updates

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Payment processors (for secure transactions)

  • Law enforcement if required by law

All partners and providers are expected to protect your data as we do.

4. Cookies and Tracking

We use cookies to:

  • Keep track of items in your cart

  • Analyze website traffic

  • Customize user experience

You can disable cookies in your browser settings, but this may affect site functionality.

5. Data Security

We implement security measures such as:

  • SSL encryption

  • Secure payment processing via trusted providers

  • Data access limitations within our team

Despite this, no system is 100% secure. Use the internet with caution.

6. Your Rights

You have the right to:

  • Access the personal data we have about you

  • Request corrections or deletions

  • Withdraw consent for marketing communications

To request any of the above, contact us at: support@xpreloads.com

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page and effective immediately.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 Email: xpreloads@gmail.com
🌐 Website: https://xpreloads.com